HDX Introduces New SiMAN Service, Improves Extranet Experience for Distributors and Increases On-line Service for Manufacturers
Cincinnati, OH, September 1, 2010 - HDX Services, LLC, a wholly-owned subsidiary of Datalliance, recently launched its new HDX SiMAN service for the heavy duty truck aftermarket. HDX SiMAN makes it easy for Heavy Duty distributors to easily access and utilize extranet sites for all heavy duty manufacturers by providing a single sign-on solution.
Currently, manufacturer extranets allow distributor users to retrieve their specific account information, including negotiated pricing, product availability and order status. HDX SiMAN offers these distributor users a menu from a single sign-on process to access multiple manufacturer sites. This service helps users access the information they need and answer their questions easily and efficiently. HDX SiMAN also offers better security of account information by managing and communicating personnel changes such as new hires, transfers and terminations directly to suppliers.
“We put a great deal of emphasis in providing our customers with the best possible service. Having information available at your fingertips is invaluable to us,” said Keith McLemore, Stone Truck Parts. “Managing and navigating all of the different Web sites we use can be a cumbersome process. HDX SiMAN really streamlines that process for us,” he added.
"At ArvinMeritor, our extranet - XpresswayPlus - is a valuable, easy-to-use, self-service tool and we want as many of our customers to use XpresswayPlus as often as possible. HDX SiMAN organizes the many industry extranets in a way that's simple and quick for everyone to use, giving more customer users the opportunity to access the helpful product , marketing and order information they want on-line," said Sherry Vinegar, Manager, E-Commerce at ArvinMeritor.
The HDX SiMAN service will launch with five leading manufacturers featured on the site: ArvinMeritor, Bendix, FederalMogul, Haldex and SKF. For more information about HDX SiMAN, contact HDX Services at 616-682-9900 or firstname.lastname@example.org.
About HDX Services, Inc.
HDX Services offers a commercial suite of high-value, industry-standard e-commerce products to the heavy truck parts distribution and supply chains. Products include electronic file transmission and networking, document mapping and translation, data warehousing and vendor managed inventory. For more information about HDX, visit www.hdexchange.com.